Policies and Terms
1. Introduction
Welcome to UrbanAttire Trading LLC! By accessing our website and making a purchase, you agree to comply with and be bound by the following policies and terms. Please read them carefully.
2. Order Processing
Order Confirmation: Once you place an order, you will receive an email confirmation containing your order details. If you do not receive this email, please check your spam folder or contact our customer service.
Processing Time: Orders are typically processed within 1-3 business days. During peak seasons or promotional events, processing may take longer.
Cancellation Policy: If you need to cancel your order, please contact us within 24 hours of placing your order. After this period, we may not be able to accommodate your cancellation.
3. Shipping and Delivery
Shipping Options: We offer various shipping options to meet your needs. Shipping costs will be calculated at checkout based on your location and selected shipping method.
Delivery Time: Estimated delivery times vary depending on your location and the shipping method chosen. Please note that we are not responsible for delays caused by the shipping carrier.
International Shipping: We ship internationally. Additional customs duties and taxes may apply based on your country’s regulations. These charges are the responsibility of the customer.
4. Returns and Exchanges
Return Policy: We want you to be completely satisfied with your purchase. If you are not happy with your item, you may return it within 30 days of receipt for a full refund or exchange. Items must be in their original condition, unworn, and with tags attached.
Return Process: To initiate a return, please contact our customer service team for a return authorization and instructions. Customers are responsible for return shipping costs unless the return is due to our error.
Non-Returnable Items: Certain items, such as final sale items, may not be eligible for return. Please check the product description for details.
5. Payment Terms
Accepted Payment Methods: We accept various payment methods, including credit/debit cards and PayPal. All transactions are securely processed.
Currency: All prices are listed in [insert currency]. Charges will be made in your selected currency at checkout.
6. Privacy Policy
Your privacy is important to us. We collect and use your personal information only for order processing and customer service. For more details on how we handle your information, please refer to our Privacy Policy.
7. Intellectual Property
All content on our website, including images, logos, and text, is the property of UrbanAttire Trading LLC. Unauthorized use or reproduction of any content is prohibited.
8. Limitation of Liability
UrbanAttire Trading LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the maximum extent permitted by law.
9. Changes to Policies and Terms
We reserve the right to update or modify these policies and terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes have been made constitutes your acceptance of the revised policies.
10. Contact Us
If you have any questions or concerns regarding our policies and terms, please feel free to contact us at [insert contact information].
Thank you for choosing UrbanAttire Trading LLC!